Shipping Policy
Shipping countries:
This shipping policy is valid for the countries: United Kingdom. Below you will find the average delivery time for all our parcels:
Latest order time 21:00 (GMT+00:00) Greenwich Mean Time (London) Order processing time 1-3 days,
Processing Times
Orders are generally shipped within 1-2 Business Days. However, if the product/s are low or out of stock it may take an extra 7-14 Business Days to process.
Costs
We cover the shipping costs for every order. All our products are delivered to your home 100% free of charge. There is also no minimum order quantity required.
Shipping your order
Found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible.
Please note: like many other webshops, we are also very busy and delays may occur. Please take this into account when placing your order.
We will do our best to ship your order as soon as possible.
Please contact us by e-mail if you have any questions about when exactly your order will be shipped. Our service team will be happy to help you.
Where can I find my tracking number?
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, its okay. Contact us (info@elowen-jewelry.com) and we'll fix it!
If you need more detailed information, please use our Contact Us feature and we'll help you out!
Unexpected Delays
In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!
